Privacy Policy – The Lion Tour and Travel
At The Lion Tour and Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, booking services, or any other communication platforms. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide you with our services, including but not limited to:
- Personal Information: This includes your name, contact details (phone number, email address), and identification documents (passport or government ID) required for booking services.
- Payment Information: We may collect billing information, including credit card details, to process your reservations and other transactions securely.
- Travel Preferences: Information related to your travel plans, including dates, destinations, and special requests.
- Communications: Records of your communications with us, including inquiries, feedback, and service requests.
2. How We Use Your Information
The information we collect is used solely for the purpose of providing you with high-quality travel services. Specifically, we may use your information to:
- Process bookings, reservations, and payments.
- Personalize your travel experience based on your preferences and requirements.
- Communicate with you regarding your trip, including confirmations, updates, or changes to your itinerary.
- Provide customer support and respond to your inquiries.
- Improve our services, website, and customer experience by analyzing your feedback and behavior.
- Send promotional emails or updates about new services, offers, or travel tips (you can opt out at any time).
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., hotels, airlines, car rental agencies) necessary to complete your bookings and provide you with the requested services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or respond to government requests.
4. Data Security
We take data security seriously and implement industry-standard security measures to protect your personal information. These measures include encryption, secure servers, and other technologies to prevent unauthorized access, alteration, or disclosure of your data. However, while we strive to protect your personal information, we cannot guarantee the absolute security of data transmitted over the internet, and you share your information at your own risk.
5. Your Rights
You have the right to access, modify, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the details provided below. You may also opt out of receiving marketing communications from us by following the “unsubscribe” instructions in any promotional email or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand how our site is being used, and improve our services. Cookies are small text files stored on your device that allow us to recognize your preferences and tailor our content accordingly. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:
- Phone: 9906432384
- Email: Theliontravels@gmail.com
- Address: Near STP Plant, Munawara Abad, Srinagar, Jammu and Kashmir 190001
By using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. Thank you for trusting The Lion Tour and Travel with your travel needs.